Freelancerprofil: Z16978
Technical Support Analyst
- IT-Erfahrung seit:
- 1999
- Position:
- IT Helpdesk/ Technischer Support
Software-Entwicklung / Programmierung
Systemengineer / Systemarchitekt
| Projekte im Werdegang |
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| 07/1999 - | IBM Mainframe After the acquisition of Platinum Technology Inc. by CA, the company offered me the Technical Consultant's post. I have accepted this post and currently I am supporting the former Platinum Mainframe Systems Management products (see below) Technical Consultant |
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| 07/1999 - | Alex Mavromaras
Percheron Rd.
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| 05/1998 - 06/1999 | MVS/OS-390, IBM Mainframe, Unix General, AIX, OS/2, VMS, Tandem, Windows NT, IBM Mainframe Support German speaking (Germany, Austria and Switzerland) customers, in German, the company's job scheduling (MVS + VSE), tape management (MVS), console automation (MVS + VSE) and job restart (MVS) products. I also support the mainframe to Unix (AIX, HP), OS/2, VMS, TANDEM and Windows NT connecting agents. Additionally I am responsible for the statistical analysis of the [Mainframe] Systems Management team "call resolution" data, reporting to the Director of the US-Lab in Arlington, Texas. My role in this context is client facing and technically challenging, requiring apart from excellent crosscultural communication and people skills, a high level of [technical] learning capacity too Technical Support Analyst |
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| 04/1997 - 05/1997 | Bit Consultants
Main duties: Systems set up, configuration and maintenance, networks set up and multimedia presentations as major subjects
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| 01/1994 - 01/1996 | GROUP GmbH, Duesseldorf, Germany - Key Account Manager
Exclusive representation of the US made "PRISON BLUES" jeans-wear in Germany and Austria. My duties covered, apart from the sales related ones, areas such as purchasing, pricing and stock control
Additionally I was involved in the company's stock control information system design
Key Account Manager
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| 01/1992 - 01/1994 | Main Duties: Production and delivery planning, price negotiations with suppliers in Italy, Egypt, Turkey
Greece and Portugal for a total order volume of approx. DM 3,600,000/year. Collection planning using an in-house developed information system in co-operation with the designers and Sales department. Quality assurance planning and quality control in co-operation with the company's supply agents
Production Manager
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| 01/1991 - 01/1992 | MVG AG (Plc), Sindelfingen, Germany. Area Manager (production) in Alexandria, Egypt
Main duties: Sole responsibility for the production and delivery planning for a total order volume of approx. DM 4,800,000/year. Suppliers evaluation and selection, product development, quality assurance planning and control. Personnel management
Area Manager
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| 01/1989 - 01/1990 | Manager (Retail)
Manager
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| 01/1987 - 01/1988 | Manager (Production)
Manager
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| 01/1986 - | Skipper PC configuration and maintenance Full, clean UK driving licence, own car Music composing and arranging (Steinberg Pro-24, Apple Mac version) Photography (analogue and digital), Video and digital Video-editing Skiing Tennis Off-road bike riding Yachting (Sailing licence equivalent to RYA Offshore Skipper Skipper |
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| 01/1985 - 01/1986 | Assistant Manager (Production)
Assistant Manager
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| 01/1984 - 01/1991 | |
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| 01/1984 - | Trainee Manager (Production)
Trainee Manager
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| 01/1981 - 01/1983 | Piraeus, Greece. Bunker Broker
Broker
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| 01/1977 - 01/1981 | Filming Director professional qualification. A three-year film making higher education degree. (L)
Filming Director professional
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| Branche |
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| Kenntnisse |
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| Ausbildung & Zertifikate |
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| Sprachen |
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| arabisch | |||||||||||||||||||||||||||||||||||||||||||||||
| englisch | (++++) | ||||||||||||||||||||||||||||||||||||||||||||||
| französisch | (++++) | ||||||||||||||||||||||||||||||||||||||||||||||
| griechisch | (++++) | ||||||||||||||||||||||||||||||||||||||||||||||
| italienisch | |||||||||||||||||||||||||||||||||||||||||||||||
| Sonstiges |
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Lörenskogstr. 3
85748 Garching bei München
