Freelancerprofil: Z15345
Admin und Support, MS CRM, Expert in IT and Telecommunication - Project Management, Billing and CRM
- IT-Erfahrung seit:
- 2004
- Position:
- IT Helpdesk/ Technischer Support
Netzwerkadministration und Sicherheit
Qualitätssicherung / Test
Software-Entwicklung / Programmierung
Systemengineer / Systemarchitekt
| Projekte im Werdegang |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 07/2004 - | Verfügbar ab möglich
100%, Vor-Ort-Einsatz 100
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 12/2003 - | IT-Beratung/ IT-Support ¿ 5/2004 CC Compunet (Large IT Infrastructure (Infra SAN) for the Columbus Space Mission) Responsible for the technical documentation and process descriptions of the large IT infrastructure (Infra SAN) (DLR) for the Columbus Control Centre (Col CC) Col CC is required for the European space lab Columbus¿a component of the International Space Station (ISS).· Definition, creation and update of the technical documentations Operation Mission Guide, System Specification, Interface Control Document, Disaster Analysis, Test Specification)· Definition and description of the Disaster scenarios and System Failover processes· Interface to the System Engineers for documentation issues· Interface for reconciliation of customer interest (documentation)· Modifications and Add-ons of the Test database (e.g. reports) IT Consultant,Lead Documentation |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 03/2003 - | IT-Beratung/ IT-Support ¿ 4/2003 O2 Germany IT Consultant / Application Integration Tester (Billing Arbor BP +) Number Management Application Integration Tester for the End2End Tests of the new O2 Business Stack (specially for Number-Management) Systems and Billing)· Execution of Application Integration Tests (AIT)· Reporting and Tracking of Software defects· Specification of test cases· Preparation of test data· Review of Specification & Design documents IT Consultant,Application Integration Tester |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 08/2001 - | IT-Beratung/ IT-Support, BI / DWH (Data Warehouse), BI / DWH (Data Warehouse), BI / DWH (Data Warehouse), BI / DWH (Data Warehouse), BI / DWH (Data Warehouse), BI / DWH (Data Warehouse) ¿ 9/2002 Vodafone Germany IT Consultant / Billing Process Owner andTest Co-ordinator (AMDOCS) Billing Systems Business Process Owner for Billing for D2 Vodafone in Duesseldorf (Billing System AMDOCS)· Process Management (admin of the general Billing Process, realisation or modification of sub-processes)· Test Coordination for Billing in Pre-Production Phase· Creation of sub-process documentation· Support of the Billing Operation Team· Operation Support for DataWareHouse ¿ Cleanup DWH backlog on AMDOCS operation side ¿ Definition of new DWH backup processes ¿ Definition and implementation of new DWH Sub processes ¿ Harmonisation of Billing- and DWH- Processes· Contact person for the DWH- and Backup-Department· Responsible for the Prioritisation of Serf¿s (tool for defect) # specification and software delivery)· Responsible for Software and Patch deliveries · Solution (Defect) check and Test execution· Substitute and support the Billing Support Team Leader (Team) Issues Management, Co-ordination)· Trouble Ticket Management for the Billing MMC-, PUC- and Call- Ya-Market IT Consultant |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 06/2001 - | IT-Beratung/ IT-Support IT Consultant / Technical Analyst (Network Service Server Farm) Technical Analysis for MobilCom (Büdelsdorf)· Requirement definition for the VNO start of MobilCom IT Consultant,Technical Analyst |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 03/2001 - | IT-Beratung/ IT-Support ¿ 5/2001 IT Consultant / Project Manager Germany(Billiant Billing System) Project Manager Germany for Billiant AB Sweden · First Person in Germany for Billiant AB Billing Segment analysis Partner segment analysis Customer segment analysis and customer contacts IT Consultant,Project Manager |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 07/2000 - | IT-Beratung/ IT-Support ¿ 2/2001 ASPECT Germany IT Consultant / Project Manager(ASPECT Call Center Installation) Planning and Co-ordination of Call Centre Installation on the Customer Site Controlling of the complete Order-, Delivery- and Installation process (e.g. Visibility checks and) modifications of customer contracts, add-on orders)· Planning of Installations on site IT Consultant,Project Manager,Call Center |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 01/1999 - 01/2000 | Sybase, Finanzwesen (internal Installation, Sybase, Test Analyst(ARBOR Billing System) Manager Billing Operations and Systems Europe: - Management of an international Billing Operations Team and external resources, Budget Management, Recruiting) - Co-operation with internal departments (Networks, Customer Order Administration and Finance). - Communication and Planning with our international Partners - Co-operation with SW/HW vendors - HP, Kenan Systems, Comptel, X-Tension (Contract Management for new orders and Maintenance) - Co-operation with international personnel agency¿s· Project Management and Test Analyst: - Specification of work-packages for project sections; - Customer Migration to the new Billing System Arbor BP+OM (Reference Customer Kenan Systems); - Specification of a centralised Billing Service in Europe Test Specification and Test Co-ordination in Germany Specification and Integration of the Comptel Mediation Device System-Integration of other IT systems into the Billing world Operation Manager |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 01/1997 - 04/1997 | Technical Documentation
Update of existing documentation for BOSCH Network elements
Writing of new documentation parts for BOSCH Network elements
Them self-employed EDP Consultant
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 01/1997 - 01/1999 | Viag Interkom (now O2 Germany)
Planning Engineer and Project Manager(Network Billing and)
Internet Server Farm
Planning Engineerat the Data Network Planning division of
Viag Interkom
Responsible for a UNIX based server farm with 10 Sun Solaris servers
Planning and implementing servers and services, also responsible for testing
Project Manager for billing processing and authentication
(RADIUS) for Internet services
Building a billing system based on Access for data services
Planning work packs for clients
Giving training on know-how transfer for system engineers and operations associates on billing, RADIUS and server-design
Planning Engineer,Project Manager
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 01/1995 - 01/1996 | Crystal Reports System Consultant and Project Manager(IBEX Fax System) Responsible for the systems and PC users and administrating the Alpha Server, - Developing an Access database for system reference data, - customer reporting with Crystal Reports. Project Manager: - Building a computer centre with 1000 ISDN lines, - 15 NT Servers and DECNet.Responsible for projects at clients. - Implementing fax solutions based on IBEX software. - Giving training¿s at clients. Clients : Compaq Munich etc System Consultant,Project Manager,System Consultant |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 01/1991 - 01/1995 | Netzwerk, TCP/IP, Novell, Unix Allgemein, Linux, Netzwerk GSOC Germany (German Space Operation Centre) Oberpfaffenhofen Research Associateat the German Space Operations Center (GSOC) Responsible for telerobotic and cinematic simulations Also internal MIS / EDP SpecialistPlanning and implementing a network (TCP/IP, DECNet, Novell) for 40 users with an EDP collegue.· Network- and UNIX system administration Sun-, Silicon Graphics-, IBM- and Linux System administration and configuration Real-time System specification and administration Network implementation and integration Founding member of the Silicon Graphics user group Research Associate |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 01/1991 - | EDV-Erfahrung
Staatsbürgerschaft deutsch
Stundensatz 70 EUR
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 01/1964 - | Jahrgang
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Branche |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Luft- und Raumfahrtindustrie Telekommunikation | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Kenntnisse |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Ausbildung & Zertifikate |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| k.A | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sprachen |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| deutsch | (++++) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| englisch | (++++) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| italienisch | (++++) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sonstiges |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
für Freelancer
für Kunden
Kontakt
people4project GmbH
Lörenskogstr. 3
85748 Garching bei München
Lörenskogstr. 3
85748 Garching bei München
+49 (89) 55 29 39 - 40
