people4project GmbH
Lörenskogstr. 3
85748 Garching b. München
Mo-Fr 9.oo - 17.oo Uhr
+49 (89) 55 29 39 -40
Kontakt
people4project GmbH
Lörenskogstr. 3
85748 Garching b. München
Mo-Fr 9.oo - 17.oo Uhr
+49 (89) 55 29 39 -40
Kontaktdaten anfordern
Freelancerprofil: -0133740
IT Berater strategy (BSS & OSS), Analyst, Architekt,
- IT-Erfahrung seit:
- 2016
- Position:
- IT Administration / Support
IT Analyst / Architekt
Netzwerkadministration und Sicherheit
| Projekte im Werdegang |
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| 05/2016 - 08/2017 | VOO Kabelbetreiber
Lead Analyst
Fulfilment Analyst: Ordermanagement, service activation
Workforce management
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| 04/2015 - 01/2017 | POST Technologies
OSS/BSS Transformation Consultant
Catalog design for Wholesale products
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| 11/2014 - 02/2015 | Telenor
Prozess Architekt
Begleitung der Konzeption und Realisierung eines Projektes zur
Weiter- bzw. Neu-Entwicklung von Geschäftsprozessen und angeschlossenen Leistungssystemen im DSL-Umfeld
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| 02/2013 - 10/2014 | VOO (Kabelbetreiber)
OSS/BSS Transformation consultant
OSS/BSS platform modernisation
New application flows and processes for next generation Set Top
Boxes.
Introduction of new technical CRM tools for Customer Care
Introduction of new CPE based a quality assurance system
(Monitoring) for the cable access network
Introduction of TM Forum compliant Network & Services Inventory system for the HFC network
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| 01/2013 - 05/2013 | Deutsche Telekom
Festnetz CPE-integration expert
Impact analysis of credential free (line-id) authentication on existing broadband CPE firmware and auto-configuration flows
Represent DT at TR104i2 working group at BroadbandForum
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| 10/2011 - 04/2012 | EWE
Festnetz Wholesale Expert
S/PRI
Technical product management
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| 09/2009 - 09/2010 | Bouygues Telecom
System Architect - Device lifecycle management
System Architect ACS / triple play provisioning
VOIP migration MGCP-SIP
STB quality monitoring (Technicolor, Sagem)
STB firmware management
Fibre ONT introduction
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| 04/2009 - 09/2009 | Kabel BW
CPE Management Consultatn
RFP Erstellung & Evaluierung für ACS
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| 11/2008 - 08/2009 | Softathome (Orange Group)
Customer project manager
Chief Architect Voice for DSL Gateways
Designed voice Home-PBX and integration of CAT-iq (DECT) base station
Responsible for right-sizing TR069 data models for DSL home gateway
Technical project manager for TeliaSonera project with
SoftAtHome. I lead all discussions at TeliaSonera regarding the business model with separate software and hardware
responsibility.
Successfully completed RFI/RFP process to identify hardware vendor to work in the new business model with TeliaSonera
Captured the connected home functional requirements from
TeliaSonera and translated them in technical requirements for the
SoftAtHome development teams: Multi-room digital TV with DLNA, multicast routing, IGMP, RTSP proxy, PVR
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| 08/2007 - 10/2008 | Telefonica O2 Ireland
Technical Product Manager
Technical Product Manager Fixed Line Services, end to end responsible for the launch of a converged voice and broadband offer
As highest technical authority in the project I reported directly to the Head of Broadband in the Sales and Marketing department
Lead the requirements gathering with different business stakeholders
Guided the technical leads for different OSS/BSS area's (Retail)
Billing, Wholesale Billing, Mediation, Middleware, Portal, IP
Security, Devices, Test Services) to define the technical solution for this new business line. Documented the technical solution in the high level design
Participated in the negotiations with Eircom leading to final contract for wholesale services. End responsible for service definitions and service level agreements
Defined the new processes required to turn a pure mobile player into a converged multi play organisation. Defined 150 new processes using eTOM framework
Organised train the trainer sessions for customer care and sales teams
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| 08/2006 - 07/2007 | Telefonica O2 Deutschland
Technical Product Manager
Technical Lead for the newly launched O2DSL product. Focussed on product quality improvements
Headed a task force to analyse stability of DSL lines. Ordered an external DSL lab to preform IOT testing on the CPE-DSLAM combination. Identified issues with both DSLAM and CPE firmware and managed to get firmware fixes from the implied vendors
Defined a dynamic line management process
Headed a task force for the improvement of the speech quality
Worked with the CPE vendor to define a modified CPE hardware that achieves better speech quality and it introduces wideband audio. Redesigned the QoE strategy in the access network
Used the TR069 ACS platform to remotely upgrade firmware and introduced new troubleshooting capabilities for the hotline
Integrated remote testing capabilities for speech quality and detection of cabling issues at the customer premises
O2DSL was later selected best NGN dual play offer in Germany by
Connect Magazine
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| 01/1986 - | Mechaniker Mechanica Leuven Diplomingenieur |
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| 01/1983 - | Wirtschaft
Leuven Wirtschaftingenieur
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| - | Netzwerk, IT/ Telekommunikation, IT/ Telekommunikation, Netzwerk, Marketing, Marketing, ITIL Verfügbarkeit: Keine angabe Stundensatz: auf Anfrage Nationalität: Belgisch Areas of expertise include: - Network architecture and strategy - Fixed line access networks (xDSL, DOCSIS Cable, FTTx) - Service delivery platforms (Internet, Voice, TV) - Business processes optimisation (eTOM) - IT strategy (BSS & OSS) ICH BIETE IT, Entwicklung Strategie Business Analyse Transformation Management Management Strategie Management Telekommunikation / Netzwerke (allg.) Telekommunikation / Netzwerke System Architektur System Architektur / Analyse Marketing Marketing, Vertrieb, Kommunikation Produktmanagement Weitere IT-Qualifikationen Prozessoptimierung Incident / Service Management / ITIL Service Management |
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people4project GmbH
Lörenskogstr. 3
85748 Garching b. München
Tel: +49 (89) 55 29 39 -40
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