Freelancerprofil: -0640747
SAP Berater C4/HANA, Marketing, Sales, Service Cloud
- IT-Erfahrung seit:
- 2012
- Position:
- IT Beratung / Consulting
- Management Summary:
- Team leading,
Project management,
Unit Management
| Projekte im Werdegang |
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| 06/2022 - 12/2022 | Senior SAP Marketing Cloud Consultant (This is a contracter role through KPS AG, a technology consulting company) • Process analysis • Conducting workshops • Design architecture for business scenarios and involved integrations • Campaign Management • Permission Marketing • Marketing Planning and Budget • Custom Views and Extending Segmentation • Marketing Analytics • Contact Profiles • Custom CDS Views (For External API’s and Analytical Reports scenarios) • Custom Analytical Queries and Reports • Custom Logic Implementations • Custom Business Objects • Manage Launchpad Spaces & Pages (Authorization) • Webinar (Events) Integration • Adaptations and Customizations via Manage Your Solution app • Integration with SAP Customer Data Cloud • Integration with SAP Sales Cloud • Integration with SAP Service Cloud |
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| 03/2021 - 01/2022 | Service Cloud Principal Consultant • Process analysis • Business workshops • Design architecture for business scenarios and involved integrations • Ticket Management • Work Orders • Administration activities such as code list restrictions, workflow rules, fine-tuning activities • Resource Scheduling • Integration with SAP ERP 6.0 o External Pricing o Follow-up processes such as billing requests, goods movement o Replicate registered products • Hypercare • Change Management |
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| 10/2018 - 01/2021 | Team Lead of Marketing & Business Units • Process analysis • Business workshops • Integration with SAP S/4 HANA • Integration with SAP Cloud for Sales • Integration with 3rd Party Platforms (TYPO3 Web server) • Segmentation setup • Campaign automation setup • Lead Management (including SAP Sales Cloud) • Integration with Facebook • Integration with SAP JAM • Landing Pages and Forms • Webinar Integration (GoTo Webinar) • Integration with SAP Customer Data Cloud • Authorization |
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| 04/2018 - 10/2018 | SAP Marketing Lead Consultant -- Business workshops -- Process analysis -- Contacts and Profiles -- Segmentation -- Campaign Management -- Faceook ad campaigns -- Integration with SAP Cloud for Customer -- Integration with SAP ERP -- Social media integration (Twitter and Facebook) -- SAP Cloud Platform Integration (Extensibility) -- HANA modeling -- Marketin extensibility (custom fields, custom logic, custom business objects & custom views) |
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| 12/2017 - 04/2018 | SAP Marketing Lead Consultant -- Process analysis -- Contacts and Profiles -- Segmentation -- Campaign Management -- BAdI enhancements -- Integration with SAP CRM -- HANA modeling -- Development of custom classes, interfaces and function modules with SAP ABAP -- SAP CRM Loyalty Management setup |
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| 08/2017 - 01/2018 | SAP Marketing Lead Consultant -- Process analysis -- Contact and Profiles -- Segmentation -- Campaign Management (Acquisition) -- Social media integration and sentiment engagement -- HANA modeling -- BAdI enhancement -- Development of custom function modules and classes with SAP ABAP -- Marketing extensibiltiy (custom campaign actions etc) -- Integration with SAP CRM -- Integration with 3rd party applications -- Data migration -- Data consolidation -- Development of migration ABAP reports (including parallel processing) -- Post go-live support |
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| 07/2017 - 11/2017 | SAP Sales Cloud Consultant -- Activity Management -- Opportunity Management -- Sales Quotes -- Sales Orders -- Lead Management -- Pricing -- Integration with SAP ERP -- Integration with SAP Marketing Cloud -- Integration with Microsoft Outlook -- Adaptations and Mash-ups |
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| 04/2016 - 01/2017 | SAP CRM Consultant -- Post production (live) support -- Data migration -- Activity Management -- Opportunity Management -- Quotation and Sales Order Management -- SAP Workflows -- Integration -- BAdI implementations, custom functions and BSP (Web UI) developments -- Business Role Configurations -- Authorization |
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| 03/2016 - 03/2017 | SAP Sales Cloud Consultant -- Activity Management -- Opportunity Management -- Sales Quotes -- Sales Orders -- Lead Management -- Pricing -- Integration with SAP S/4HANA -- Integration with Microsoft Outlook -- Integration with SAP Analytics Cloud -- Enabled “Business Card Scanner” to capture information for leads really quiickly |
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| 12/2014 - 10/2015 | SAP CRM Consultant – Interaction Center analysis and solutions (blueprint) – Marketing WebUI configurations and business roles – Complaint management – Interaction Center (ICC) – Activity management – Business partner master data – Loyalty Management anaylsis and solutions (blueprint) – Tier management, – Point types and point profiles, – Dynamic attributes and reward rules, – Membership, – Campaign execution, – Communication channels, – Call Lists generation, – BAdI implementations/enhancements, -- Developing custom reports |
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| Branche |
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| Automobilindustrie Energiewirtschaft Food Handel - Retail High-Tech- und Elektronikindustrie Maschinen-, Geräte- und Komponentenbau Reise / Touristik Versorgungswirtschaft | |||||||||||||||||||||||||||||||||||||||
| Kenntnisse |
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| Ausbildung & Zertifikate |
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| 02/2023 - | SAP Service Cloud Appl. Assoc. Certification SAP Certified Application Associate - SAP Service Cloud 2111 |
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| 10/2019 - | SAP Marketing Cloud Associate Certification SAP Certified Technology Associate - SAP Marketing Cloud (1902) Implementation |
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| 03/2016 - | SAP CRM Application Associate Certification C_TCRM20_72 Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2 |
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| 09/2004 - 02/2010 | Bachelor's Degree, Physik Bachelor's Degree, Physik Yildiz Technical University |
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| Sprachen |
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| deutsch | (+++) | ||||||||||||||||||||||||||||||||||||||
| englisch | (++++) | ||||||||||||||||||||||||||||||||||||||
| türkisch | (++++) | ||||||||||||||||||||||||||||||||||||||
| Sonstiges |
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| SAP Marketing Cloud
SAP Sales Cloud
SAP Service Cloud |
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Kontakt
people4project GmbH
Lörenskogstr. 3
85748 Garching bei München
Lörenskogstr. 3
85748 Garching bei München
+49 (89) 55 29 39 - 40
